Features, Pricing & More – All That SaaS
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RumbleTalk Review
Today, we are going to review RumbleTalk, a live chat and e-commerce support software for online businesses.
We all know that customer satisfaction is a huge factor in success, especially with e-commerce on the rise. Many businesses that are functional online like to add a live chat feature. Why? Because chat rooms make communication quick, easy, and effective.
Live chat plugins provide great customer service and allow the business owner to communicate with them in real-time and help them finish any friction. This is a great conversation driver and gives the customer a sense of satisfaction that their problems are being resolved on the fly.
We thought it would be good for us and our readers to compile a detailed RumbleTalk review as a chat plugin. RumbleTalk is a modern plugin, which is smartly designed to integrate a live chat room to any WordPress site, engaging many people.
We liked the fact that it can be used for: brand promotion, live events, panel discussions, academic institutions, online trading, live radio, fan clubs, blogs, connecting with customers, or just chatting with others.
There are more than 500,000 websites already using the RumbleTalk plugin. Go ahead and read our detailed RumbleTalk review on how you can create a fully functional chat room on a website or blog.
RumbleTalk Review (2023) – Group Live Chat Software
1. Pricing
| Subscription Name: | Free | Professional | Enterprise |
| Price | Free and 5 participants are included. | $ 25 per month for 50 participants. The price of the package increases with the number of participants. The maximum number of participants is 800. | Customized plan for 800 participants. |
| Best For | Small communities, or for trial purposes. | Groups, teams, communities, and online web events | To get a price estimate for an enterprise plan, contact the sales team. |
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Customization can be done by contacting the sales team |
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2. Features and Functionality
We decided to give a detailed RumbleTalk review of all of its features and functionality. So go ahead and have a read of what we thought of every feature.
Cloud-hosted chat platform for groups and web events
The RumbleTalk web chat software is great for those who want to customize their group chat platform with text, voice & video messages, and live video calls. They can Monetize, set up a Q&A chat mode, use Minisites, and have a great interface with a REST API.
2.1. Hosted Group Chat Room
The RumbleTalk live chat software allows group chats, which are hosted on RumbleTalk servers. This is a great feature since it means the user does not have to install any software and nor do they have to worry about bandwidth server performance, and maintenance.
The RumbleTalk team has done your work for you.
2.2. Public & Private Chat Options
The RumbleTalk live chat software is great for those who need to communicate in group participants’ discussions or have private discussions.
The chat software allows various chat settings. The social group chats can be open to the public, and there is a members-only chat that is restricted to …
3. User Experience
We thought it would be pragmatic to give our readers a detailed RumbleTalk review, which also gives all of you an idea of what we thought of the user experience.
3.1. Design
We loved the fact that the design of the RumbleTalk chat room could be customized to our liking. After you are done with the basic settings, the user can then personalize the chat room best to their requirements. It even has a plugin that offers a variety of themes, which also can be customized.
All the user has to do to design their chat room is, go to the plugin’s admin section and then the advanced design option. This lets the person change each section’s color and background to match the user’s website color and design.
You could say it works like a live composer, which means as you change the color scheme of the chat window, it allows you to see the real-time preview of the changes that are made.
3.2. Mobile Apps
There is a mobile chat version, which has a camera and attached files option. This allows the user to take photos and upload files directly from the chat. Many settings are integrated into the mobile version. The user will be able to change the chat settings in the mobile chat version.
This is has been tested on Google Chrome and Safari on an Android device. All the changes that were made on the RumbleTalk web chat software also apply to the mobile version, which means that private chat has a better and more intuitive UI on the mobile.
Users can also save the chat on the mobile home screen and it will create a chat app on the phone. There is even a blocking option where users can block private messages. This is available as an advanced version on iOS and Android.
3.3. Integrations
RumbleTalk has chat integrations, add-ons, users’ SDK, and group chat plugins. Embedding high-quality cloud-based group chat can be done seamlessly for a live event or even a webpage.
A chat platform can be embedded onto the user’s site using integrations, add-ons, and chat plugins.
4. Customer Support
Below are some of the helpful customer support links and information you may need. RumbleTalk’s platform experts are here to help you and teach you how you can take advantage of the RumbleTalk chat platform.
They will help you instantly regarding the general use of your chat widget, minisite pages, your account, or tech support.
5. Security
Below are some of the security-related concerns that are important for every user.
- RumbleTalk is GDPR and HIPAA Compliant.
- SSL certificate is installed inside the app
- Users can make local backups
- Data export & data deletion options are available
- No Google SSO is available
- 2-factor authentication is not available
- Dedicated servers are not available
- No on-premise installation is available
6. Customer Testimonials
Do you know what convinced us to try out the software and give a RumbleTalk Review? The customer testimonials we read when we asked around the industry about RumbleTalk. We thought we would share them with you!
The RumbleTalk online group chat platform is the fastest and easiest way to add a full-blown real-time chat room to your site. And our customers? They simply love RumbleTalk!! We have more than 180,000 customer-created chat rooms using RumbleTalk. –Avishai Abrahami, CEO & Co-founder, Wix
After the event, we received so many emails from attendees giving us rave reviews about the quality of our videos and the smoothness with which our group chat functioned. It was a great improvement to past solutions. –Rachel Morrill, SolarWinds
Feedback from the team was incredibly positive! Any fears they had – main worries were about lag time, feature failure, or inability to juggle Q&A – were quickly squashed once the event started. There was zero lag and the moderators were easily able to manage the Q&A after a quick training session that afternoon of the event. -Sherry Errera, Agora Financial
Conclusion
Overall, we were quite satisfied with the RumbleTalk live chat software. After giving a detailed RumbleTalk review you can see why. It happens to be one of the best live chat software in the industry.
