How to Build Happier Employees

[ad_1]

Joining Dharmesh Shah and Katie Burke at SaaStr Annual for Insights on Building Happier Employees

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We’ve had a ton of great HubSpot content over the years but you may have missed this one, and it was a great one. With an honest assessment of what’s worked in their culture code, what’s changed, and what we all still need to work on.

They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees.

Also, don’t miss out on discounted prices for SaaStr Annual 2024 tickets.

Culture and Diversity Discussion with Dharmesh Shah and Katie Burke at SaaStr Annual

Jason Lemkin: I’m going to shut up in the beginning and let Dharmesh and Katie talk about culture and diversity and other things, but just for fun, who here is a HubSpot customer or user? Raise your hand, just for a little bit of fun.

Dharmesh Shah: Wow. Thank you.

Jason Lemkin: All right, pretty good. Pretty good. And so I want to thank them for coming here. Two years ago, if you were here, Dharmesh was one of the most popular speakers, and shared a lot about their journey. And I know HubSpot’s a very iconic company, and we’ll learn about the presentation, it changed in flight several times, but I want to hear from Dharmesh and Katie how they focus on culture for real. Then we’ll spend a few minutes digging on the learnings about how we can all do better. But thanks for joining us, this is great.

Katie Burke: Thanks.

Jason Lemkin: Yeah, let’s give it up one more time.

Dharmesh Shah: Great. Hello everyone. So the slides did change, they were fresh baked at three thirty this morning, and then once again at eleven a.m., and once again at noon. By the way, in terms of the voice of God, this is SaaStr. You are the voice of God, Jason, as far as we’re concerned.

Jason Lemkin: Thank you very much, very good.

The Role of Culture in HubSpot’s Success Journey

One of the significant insights shared during the session was the importance of updating the culture code frequently like a product to ensure it aligns with the current values and goals of the organization. Dharmesh and Katie emphasized the need to collect data to identify hiring profiles that best fit the company culture. They also discussed the value of transparency in sharing feedback and addressing toxic behaviors early on.

For more insights and discussions on building a positive work culture, be sure to check out the full session at SaaStr Annual.